Run With Analytics
Run With Analytics support

How can we help?

Contact us for help with your Run With Analytics account, connected training data, activity imports, dashboard access or data-removal requests.

Contact

General support

Email us with questions about Run With Analytics or your account.

support@runwithanalytics.com

Please include enough information for us to identify the issue, but never send passwords, API secrets or other sensitive credentials by email.

Connected data

Activity import or connection issues

If your training data is not syncing or an activity appears incomplete, tell us:

  • the approximate date of the affected activity;
  • the activity type;
  • what you expected to see;
  • what is currently shown in Run With Analytics.
Account access

Login and dashboard support

If you cannot access your athlete dashboard, contact support using the email address associated with your Run With Analytics account where possible.

Do not send account passwords, Strava Client Secrets, access tokens or refresh tokens to support.
Privacy

Disconnect or remove your data

You may contact us to request that your Run With Analytics account be disconnected or that associated data be removed.

Email support@runwithanalytics.com with the subject Data Removal Request.

Beta product

Run With Analytics is currently in active development.

RWA is being tested with a limited group of athletes while we validate training analytics, endurance-capacity measurements and race-intelligence features. Some metrics and product behavior may evolve as the platform develops.